You are able to get to the support center from within the Narratives for Qlik extension.
1) After generating a narrative, when you hover your cursor over the upper right corner of the narrative sheet object, you will see a series of icons. The buoy icon is the link to the support page.
2) When you click on the icon, a new window will open with the Narratives for Qlik support page. From there, you can search for guides and information, as well as submit a support ticket.